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California Office of the Patient Advocate
“I must compliment you on your recent hires: Esteban Alfaro, MA and Leann McLaughlin, PA. They were both cordial, professional, and very pleasant. It made for a very pleasant visit. Thank you! - Jan M.”
“Jacqueline Gaytan, receptionist is always friendly, welcoming and polite. She is an outstanding representative of Sansum Clinic. Also Roberto Gurman, Medical Assistant, is always courteous and professional. Thank you for the great health care service.”
“Dr. Simon was very thorough in answering all of my questions. I am fortunate to be able to meet a doctor who loves his job. He is the most relaxed doctor I've met. He makes time to answer all of my questions and I don't feel rushed. I can tell that Dr. Simon truly cares for his patients. He has excellent manners, too!”
“I had the best doctor experience ever. Dr. Kernoff was an angel, she listened to my issues, was very helpful and made me feel very comfortable. I pinched myself afterwards thinking this must be a dream, thank you.”
“Alyson Lamothe is competent and professional. She is empathetic, attentive, kind, personable, thorough, listens well and adapts to individual patient’s needs. I have been the beneficiary of her skills and observed her interactions with other patients and staff alike. She is consistently excellent in every aspect. I feel so well cared for in her presence. She is genuinely kind and exceptionally effective and supportive. I can’t say enough good things about her.”